Face it; difficult tenants are a part of the business. This is an unfortunate problem, but one that can be overcome. The old adage of being professional, firm and trying to find equal ground on things is still important, but software commercially available may be an even better way to handle even the most trying of tenants.
Good software will help follow tenants from the initial deposit to the move out day. The software serves several purposes that will help your business overall. Here is how:
Software follows each of your tenants, and some software can even share information about tenants across one property to another. This is a great way to head off problems before they begin.
If our business had a crystal ball that could determine who was and was not going to be a good tenant, it would certainly be a much easier business. It does not, so property software fills that void. A few clicks and you have the applicant’s full background from credit history to a criminal record.
A rental agreement is a binding instrument. If an issue may arise, being able to put a hand on a tenant’s agreement is paramount, but if you have to dig through files in filing cabinets, it is most likely a chore. Instead, the software saves everything at a search or click.
Again, that crystal ball would be great. Late rent is everyone’s bane and problem. Setting a tenant on auto pay or an online payment system relieves much of that worry.
Issues arise. Issues that continue to arise with the same tenant all the time is cause for suspicion. The software can help follow potential points of difficulty and keep up with the real maintenance issues. If you need to evict or start an eviction process, you are protected with a paper and likely a photography trail.
There are several commercially available software packages. Find one that suits you best. When it comes to property management, Real Property Management Wake County is the number one choice. Please feel free to contact us with any questions you have and we will be happy to get back in touch with you!